Terms of use

1. What Wholo is

Wholo.pk is a wholesale discovery marketplace for Pakistan. Suppliers list products with wholesale prices, units, minimum order quantities (MOQ) and stock. Buyers search, compare listings and contact suppliers through Wholo chat or, where a supplier has chosen to show it, WhatsApp.

Wholo is not a party to any sale. We do not take payments, hold money, ship goods or guarantee products, prices or delivery. Buyers and suppliers agree price, quantity, quality, payment and delivery directly with each other.

2. Accounts

• You must give accurate details and keep your password private. You are responsible for activity on your account.
• You can register as a buyer or a supplier. Administrator access is never self-assigned.
• We may suspend or close accounts that break these terms, the supplier listing rules or the law, or that put other users at risk.

3. Suppliers and listings

• Supplier profiles and products are reviewed before buyers can see them. Material changes, such as a new business name or new product details, may be reviewed again.
• “Verified supplier” is shown only after the Wholo team has checked the business details. It is not a guarantee of any product or transaction.
• Suppliers are responsible for the accuracy of their prices, units, MOQ, stock and photos, and must keep them up to date. Each listing shows when its price was last updated.
• Shared catalog: when the Wholo team approves a listing, it may add the product name, description and a photo to the Wholo catalog, so other suppliers of the same product can find it and start their listings from its details. The photo is only shown to suppliers to recognise the product; it is never copied into their listings. Prices, stock and supplier details are never shared this way.
• Showing a WhatsApp number on Wholo is a paid option that the Wholo team switches on for a set period.

4. Chat and price quotes

• Chats are private between the buyer and the supplier. The Wholo team reads a chat only when someone reports it, and every such view is recorded.
• For safety, phone numbers and email addresses cannot be shared in chat messages.
• A price quote sent in chat is an offer, not an order. Accepting a quote only tells the supplier you want to go ahead; it does not create a contract with Wholo or a payment.
• Do not send spam, abuse, threats, or requests for advance payment outside an agreement you trust.

5. Things you must not do

• List or ask for illegal, counterfeit or prohibited goods.
• Post misleading prices, fake stock or someone else’s photos or business identity.
• Collect other users’ data, scrape the site, or try to bypass security, rate limits or review.

6. Reports and moderation

Anyone can report a product, supplier or chat. We may remove listings, hide profiles, close chats or suspend accounts. Moderation decisions are recorded.

7. Liability

Wholo is provided “as is”. To the extent the law allows, Wholo is not responsible for losses arising from deals between buyers and suppliers, from information that users publish, or from the service being unavailable. Always confirm price, quality and delivery before you pay.

8. Changes and contact

We may update these terms; the date at the top shows the latest version. Questions: [email protected]. These terms are governed by the laws of Pakistan.